Privacy Policy

1. Who we are

Pinjar Music is operated by [LEGAL BUSINESS NAME], located at [BUSINESS ADDRESS]. This policy covers the website at pinjarmusic.in and the website interactions described below.

Privacy contact: [PRIVACY EMAIL]. Separate artist dashboards or distribution partners may provide additional notices for their services.

2. Information we collect

Depending on how you interact with us, information collected may include:

• Registration details: full name, email address, phone or WhatsApp number, country, artist or label name, selected plan, optional messages and your submitted consent response.
• Support communications: information you provide when contacting us, including payment references or release questions.
• Payment-related records: selected plan, payment amount, transaction reference, status and other information made available through our payment provider or provided by you.
• Technical information: your browser sends information such as an IP address and request details when connecting to our website or third-party services. Logging depends on the hosting and service configuration.

Please do not include passwords, OTPs, card security codes or unrelated sensitive information in registration or support messages.

3. How we use information

We use information as necessary to manage your registration request and provide the services you request, including:

• Recording and reviewing registration submissions.
• Directing you to the selected plan’s payment page.
• Checking payment details and resolving payment queries.
• Communicating about registration, onboarding and support.
• Operating, maintaining and protecting the website.
• Maintaining necessary business and transaction records.
• Responding to applicable legal obligations or valid requests.

A registration request is not a newsletter subscription. Any optional promotional messaging should be offered separately with an appropriate choice.

4. Razorpay payments

After submitting the registration form, you may be redirected to a Razorpay-hosted payment page for your selected plan. Payment information entered there is handled through Razorpay and relevant payment providers.

Our registration form does not ask for your card number, CVV, payment password or OTP. We may access payment references, transaction status and other details made available to us for reconciliation and support.

See Razorpay’s Privacy Policy and Buyer Privacy Notice for information about its handling of personal data.

5. Automatic country and currency selection

Our Pricing page uses ipapi.co to estimate your country and select a display currency. Your browser connects directly to that service, which receives your IP address and request information.

The page also requests exchange rates from Frankfurter. The request includes the currency pair being converted; your browser also sends ordinary connection information. Our currency code does not send your registration form fields to either service.

Country estimates can be inaccurate, especially when using a VPN. You can select a different display currency. If detection or conversion is unavailable, INR prices are shown.

Provider information: ipapi.co Privacy and Frankfurter.

6. Cookies and browser storage

The pricing currency feature uses session storage to remember a manually selected currency and temporarily cache the estimated country and currency. The location cache expires after one hour in our code. The manual choice remains for the browser’s page session.

Our currency feature uses the session-storage keys pinjar_pricing_currency and pinjar_pricing_location. It does not use these values to mark a payment as successful.

WordPress, form tools, hosting and any enabled security or embedded services may use additional storage. [ADD THE VERIFIED COOKIE LIST, PURPOSES AND EXPIRY TIMES FOR THE ACTUAL WEBSITE CONFIGURATION.]

You can manage cookies and site storage through your browser. Restricting storage may affect preferences or functionality. Any optional analytics or advertising tools require their own accurate disclosure and consent setup where applicable.

7. Service providers and sharing

Information may be processed by providers needed to operate the website and requested services, including:

• Website hosting and database services: [HOSTING PROVIDER].
• Forminator running on our WordPress website, which records form submissions according to our settings.
• Email delivery services used for notifications and support: [EMAIL PROVIDER].
• Razorpay and relevant payment providers.
• ipapi.co and Frankfurter for currency display.
• Other enabled providers: [LIST ANY BACKUP, SECURITY, ANALYTICS OR SPAM SERVICES].

Some providers may process information outside your country. Relevant locations and safeguards depend on the providers and services actually used. [CONFIRM MATERIAL PROCESSING LOCATIONS AND SAFEGUARDS.]

We may disclose relevant information when required to meet legal obligations, respond to valid requests or address fraud, security incidents or disputes.

8. How long information is retained

We retain information for the purposes described in this policy and applicable record-keeping requirements. Our configured retention periods are:

• Registration requests that do not proceed: [RETENTION PERIOD].
• Customer and support records: [RETENTION PERIOD OR CRITERIA].
• Payment and accounting records: [APPLICABLE RETENTION PERIOD].
• Website logs and backups: [RETENTION PERIODS].

Records needed for legal obligations, fraud prevention or disputes may require longer retention. Backup copies are removed according to the applicable backup cycle.

9. Information security

Information security depends on the hosting, WordPress configuration, administrator access and service providers. [DESCRIBE VERIFIED SAFEGUARDS SUCH AS ACCESS RESTRICTIONS, HTTPS, UPDATES AND BACKUP CONTROLS.]

No website or transmission method can guarantee absolute security. If you believe information connected with your registration has been compromised, contact us.

10. Your choices and privacy requests

You may contact us to request access to information you provided, correct inaccurate details, request deletion, or raise a concern about its handling. Available rights depend on the applicable law.

Where processing depends on consent, you may request withdrawal of that consent. This may affect services that require the information, and does not necessarily remove records we must retain.

We may need reasonable information to verify your identity before responding. Send requests to [PRIVACY EMAIL]. We will handle them within applicable requirements and explain any limitations.

11. Children and younger artists

A younger artist or their parent or guardian should contact us before submitting personal information or purchasing a plan. Applicable age, consent and contracting requirements must be addressed before registration can proceed.

If you believe a child’s information was submitted without the required authorization, contact us so the matter can be reviewed.

12. Links to other websites

Our website links to payment pages and other external services. Their privacy practices are governed by their own notices. Review those notices before submitting information on another website.

13. Changes to this policy

We may update this policy when our website, services or information-handling practices change. The date at the top identifies the latest revision. Additional notice will be provided where required.