Terms & Conditions

1. Service operator and scope

Pinjar Music is operated by [LEGAL BUSINESS NAME], located at [BUSINESS ADDRESS]. References to “Pinjar Music”, “we” or “us” mean that operator.

These terms describe the use of our website, registration process and music distribution services. A separate written agreement may provide additional service-specific conditions. Any differences must be clearly explained before purchase or submission.

Your acceptance of these terms does not waive rights that cannot be excluded under applicable law.

2. Registration and eligibility

• Provide accurate contact information, artist or label details and your selected plan.
• You must have the authority and legal capacity required to enter the service arrangement.
• A younger artist or their parent or guardian should contact us before registration so applicable authorization requirements can be addressed.
• Submitting the website form records a registration request. It does not itself verify payment or create an artist dashboard account.
• Registration confirmation and onboarding follow payment verification and any necessary review.

3. Plans, prices and included services

All three plans include unlimited music releases, distribution to 150+ digital music platforms, eligible Content ID, daily analytics, free UPC and ISRC codes, revenue splits, human support and 100% master ownership retention.

Artist and Artist Pro include no per-release distribution fee and playlist pitching. Artist Pro includes the Artist features with its upgraded royalty share and delivery timeline.

Label includes unlimited artists, detailed label analytics, artist and release management, a centralized label dashboard and a custom record label.

Unlimited releases do not waive rights checks, metadata requirements or platform content rules. Platform availability depends on store support, territory and release eligibility.

Review the Pricing page and the purchase summary for the services applicable to your selected plan.

4. Payments, annual term and renewal

Payments are made through the Razorpay page associated with your selected plan. A form submission or visit to a Thank You page is not proof of successful payment.

Your annual term starts on [DEFINE START EVENT: VERIFIED PAYMENT OR SERVICE ACTIVATION]. Renewal is [MANUAL OR AUTOMATIC]. The applicable renewal price is [RENEWAL PRICE OR HOW AND WHEN IT WILL BE DISCLOSED].

Applicable taxes are [INCLUDED IN OR ADDED TO] displayed prices. Any additional service charges must be disclosed before you agree to them.

Monthly-equivalent figures are for comparison only; the listed plans are annual plans. Foreign-currency figures on the website are estimates converted from INR. Confirm the actual payment currency and final amount on the payment page.

Keep your payment reference and use consistent registration details so your transaction can be matched. Contact us if a payment is debited but its status is unclear.

5. Master ownership and required permissions

You retain ownership of your masters. Distribution does not transfer master ownership to Pinjar Music.

You must own or hold sufficient permissions for recordings, compositions, lyrics, artwork, samples, beats, performances, names and other submitted material.

By submitting authorized material, you permit us and relevant distribution partners to process, reproduce, deliver and make it available to the platforms and territories you authorize, as necessary to provide the requested services.

Any continuing permission required for takedown processing, reporting or royalty reconciliation must be limited to those purposes and explained in the applicable service arrangement.

Remixes, cover songs and sampled recordings may require additional permissions or licenses. Do not submit third-party material without the required authorization.

6. Release submission requirements

• Submit final audio and artwork in the requested formats.
• Provide accurate titles, artist names, contributor credits, language, explicit-content information and release metadata.
• Provide rights information or supporting documents when reasonably needed for review.
• Avoid misleading credits, impersonation, unauthorized trademarks and false ownership claims.
• Respond to correction requests before the release can proceed.

A release may require correction or be rejected where its content, metadata or rights do not meet applicable requirements. Such outcomes remain subject to the cancellation and refund provisions below.

7. Delivery and store publication

Artist includes delivery within 7 days. Artist Pro and Label include delivery within 2 days.

The delivery period starts [DEFINE THE START EVENT]. “Days” means [CALENDAR DAYS OR BUSINESS DAYS]. Specify how incomplete submissions and correction requests affect the timeline: [INSERT ACTUAL RULE].

Submit ahead of an intended release date and contact us promptly if a time-sensitive release requires assistance.

8. Royalties, reporting and payouts

The stated royalty shares are 90% for Artist, 100% for Artist Pro and 90% for Label. Master ownership remains 100% yours in all plans.

Royalty percentages apply to [DEFINE THE REVENUE BASIS, INCLUDING PLATFORM DEDUCTIONS]. Permitted deductions, if any, are [LIST TAXES, PAYMENT OR TRANSFER FEES AND OTHER ACTUAL DEDUCTIONS].

Payout frequency: [INSERT SCHEDULE].
Minimum withdrawal: [INSERT THRESHOLD].
Payout methods and processing time: [INSERT METHODS AND TIMING].

Daily analytics are not necessarily finalized royalty statements. Platform reports and payments may arrive later and may include corrections, refunds or other reconciliations.

Any payment hold related to a rights dispute, suspected artificial streaming or a platform adjustment must have an identified basis and a review process. Contact us to question a statement or payment adjustment.

9. YouTube Content ID

Content ID is included for eligible recordings, subject to rights and platform requirements. Inclusion in a plan does not guarantee approval of every recording.

Non-exclusive beats, samples, public-domain material, duplicate references and other third-party content may affect eligibility. Do not make claims over material you are not authorized to control.

Contact us if a claim appears incorrect or if an authorized use needs review. Claim removal, release and dispute outcomes depend on the facts and relevant platform processes.

10. Playlist pitching and audience outcomes

Artist and Artist Pro include playlist pitching. Pitching is a submission or consideration service, not a guarantee of placement.

We do not guarantee a particular number of streams, followers, revenue, playlist placements or chart positions. Platform availability does not guarantee audience growth.

11. Labels, collaborators and revenue splits

A label representative must be authorized to submit material and manage information for the artists represented. Keep relevant artist and rights-holder permissions.

Revenue split instructions must reflect authorized agreements. You are responsible for the accuracy of submitted contributor and split details.

The availability of split tools does not resolve ownership disputes or replace agreements between contributors. Disputed instructions may require clarification before processing.

12. Prohibited activity

Do not use the service for:

• Unauthorized distribution, infringement or false rights claims.
• Artificial streaming, bots, click farms or manipulated engagement.
• Impersonation, deceptive metadata or fraudulent registrations.
• Unauthorized payment activity or knowingly false payment evidence.
• Malicious files, attempts to compromise systems or other unlawful conduct.

Relevant platform rules also apply to your releases and promotional activity.

13. Takedowns, restrictions and suspension

You may contact us to request removal of a release. Platforms control their own processing timelines, and removal may not be immediate.

A release or service may be restricted when reasonably necessary to address rights claims, unlawful activity, platform requirements, security concerns or a material breach of these terms.

Where reasonably possible and permitted, we will explain the reason and provide a way to submit corrections or request review. Urgent or legally restricted situations may require action before notice.

The treatment of existing releases, dashboard access and accrued royalties after expiry or termination is: [INSERT ACTUAL POST-EXPIRY AND TERMINATION POLICY].

14. Cancellation, refunds and failed payments

Contact [SUPPORT EMAIL] with your registered email, plan and payment reference for cancellation, duplicate-payment or refund questions.

Cancellation procedure: [INSERT PROCESS].
Refund eligibility and request period: [INSERT ACTUAL POLICY].
Treatment after service delivery begins: [INSERT ACTUAL POLICY].
Approved-refund processing time and method: [INSERT TIMEFRAME AND METHOD].

A pending or failed transaction should be checked before making another payment. Transaction reversals and refunds may also depend on the payment provider and banking process.

Nothing in this section excludes refund or other rights that apply under mandatory law.

15. Privacy, communications and support

Our Privacy Policy describes the handling of registration details, payment-related records, support messages and website information.

Provide current contact details so we can communicate about your registration, payment, releases and service. Do not send passwords, OTPs or card security codes.

Human support is included in all plans. Support channels and hours are: [INSERT ACTUAL CHANNELS AND HOURS].

16. Service availability and responsibility

We are responsible for providing the services agreed with you. Some functions depend on stores, payment providers, hosting and other third parties. Availability, reporting and platform decisions can be affected by those dependencies.

We do not guarantee uninterrupted website access or outcomes controlled by third-party platforms. We will address service issues through the applicable support and complaints process.

These terms do not exclude responsibility or remedies that cannot be excluded under applicable law. Any additional limitation of liability should be separately reviewed before inclusion.

17. Complaints and disputes

First contact [SUPPORT EMAIL] with the relevant registration, release or payment reference and a description of the issue.

Complaint contact and escalation process: [INSERT CONTACT AND PROCESS].
Governing law and appropriate dispute forum: [INSERT AFTER LEGAL REVIEW].

Any agreed dispute process remains subject to mandatory consumer rights and available legal remedies.

18. Changes to these terms

We may update these terms to reflect service, operational or legal changes. The date at the top identifies the latest revision.

Changes affecting an existing paid plan must be communicated and applied consistently with the purchase agreement and applicable law. New pricing should not be treated as automatically changing a previously agreed paid term.